Take care of your employees’ mental health
Take care of your employees’ mental health
Mental Health Helpline specializes in providing psychological support and personal development at various levels. It serves as a soft landing for individuals and organizations in crisis, as well as a springboard for growth.
HOW CAN WE HELP YOUR ORGANISATION?
„We are not virtual…
We provide a safe and professional space for psychological support in the virtual environment. Through a secure, dedicated app, your employees have access to professional psychological care provided by Mental Health Helpline’s team of qualified and experienced experts.
… yet offer virtual care”
Mental Health Helpline enables employees to consult with psychologists, psychotherapists, crisis interventionists, and coaches to support their growth and problem-solving. These consultations are held online (via phone or video) within a safe and confidential space. We provide access to a platform that allows for 24/7 bookings, based on the real-time availability of our specialists. All sessions last 45-50 minutes and are conducted in accordance with the highest ethical standards.
MENTAL HEALTH IN FIGURES
Why is it worth taking care of your mental health?
According to data from the World Health Organization, 40% of people will experience a major mental health crisis at least once in their lives. Taking care of your mental health allows you to effectively manage stress, develop your potential, and build satisfying relationships with others. Good mental health is the foundation of overall well-being, directly impacting our physical immunity, motivation, and the ability to adapt to difficult life changes.
SCOPE OF SUPPORT
When should I use the helpline?
If you notice a decline in your own functioning or that of an employee/colleague in any area, and conversations or available resources prove insufficient, we encourage you to get in touch or suggest a consultation with a mental health professional.
Areas in which we provide support:
Professional Help and Real Solutions
On-line consultations focused on diagnosis and support provide solutions to most of these issues.
Our recommendations include medical services and pharmacotherapy, mental health support, as well as assistance from community organizations and self-help groups (including free-of-charge options).
In cases where more intensive or long-term treatment is required, our specialists provide psychotherapy, which is available at a corporate discount.
WHY MENTAL HEALTH HELPLINE
What makes us different?
Our cooperation does not involve HR or Administration departments.
The company does not transfer any data to us and is not required to collect any declarations from employees (unlike insurance or medical packages).
Quantitative and qualitative reports for organizations
After a specific period of cooperation, we provide quantitative and qualitative reports while maintaining full anonymity.
Flexible consultation limits and continuity of support on an individual basis
We offer flexible consultation limits for employee groups, with the option to immediately continue sessions at one’s own expense once the employer-funded pool has been used.
Billing based on actual hours used
We don’t require monthly subscriptions for 10, 40, or 100 hours; instead, we offer a pool of hours that can be used at any time.
COOPERATION
Our Customers
Meet some of the organisations that have put their trust in us and support their employees
Our Partners
Meet our Partners and Associates.
FAQ
Frequently Asked Questions
Check out the most frequently asked questions about our services.
We have no minimum or maximum limits. However, for organisations with less than 100 people, we only provide quantitative reports to protect patient data.
5 sessions per worker – this provides comfort in both crisis diagnosis and intervention support.
We calculate the offer considering several factors: the number of employees in the organisation, the scope of care, the duration of the contract, supporting the Helpline with training provided by the Mental Health Centre.
Yes. We provide quantitative reports (number of consultations in a given period, number of people consulted) and qualitative reports (e.g. most frequent topics, above a certain number of consultations) on the whole organisation. We do not disclose personal information about employees.
You choose the consultant yourself. You can also get to know the profiles of our entireteam in advance .
The friendly Mental Health Center provides mental health education. Read more: http://mhcenter.pl/oferta/. For our part, we offer full support for company employees.
On all working days and usually on Saturdays.
Yes, we will send you an SMS reminder.
Yes.
Of course. To do so, please leave your details in the contact form on our website.
Consultations are conducted in Polish and English. Most of our consultants are bilingual, some also provide consultations in other languages. Next to each consultant, you will find information about the language.
One consultation lasts 45 – 50 minutes.
The cost of one consultation is PLN 230. You can also use a voucher from your employer or from the employer of your family member. If you do not know if your employer uses our services, please ask your HR department or email us at service@mhhelpline.com.
Yes, the website is run using PHP technology, and all communication is encrypted with SSL. We use captcha security mechanisms, application and system operation logs are protected against unauthorised modification. Backups are encrypted and stored internally in another data centre. We use Microsoft Azure servers located in the European Union and meet the highest security standards.
As a general rule, no; although we do make exceptions (e.g. when there is a need for intervention), we consider these considering office capacity and mobility of consultants.
Yes, it is always possible.
We guarantee full confidentiality and anonymity. The employer can only receive a quantitative and qualitative report (e.g. the most frequent topics, above a certain number of consultations) on the whole company – without personal data of the employees benefiting from our psychological consultations.
All you have to do is enter the code dedicated to the company you work for when signing up. If you don’t know the code – contact your HR department.
Yes, but in this case, please book the appointment for two hours. According to systemic therapy guidelines, couples sessions last longer than individual sessions.
Just click on the ‘Get support’ button on our website. You will automatically be redirected to the application, where you can book an appointment with our consultants. See the ‘How does it work’ section for more details.
MENTAL HEALTH HELPLINE MANAGEMENT
We are committed to stability and credibility
We have dedicated our entire careers to supporting mental health within organizations.
We are experts in our respective fields. We take full responsibility for every action we take. We are friends.
