HOW DOES IT WORK?
We can help you!
We provide a safe and professional place for psychological support in a virtual space,
through a dedicated friendly technology (app).
We provide a safe and professional place for psychological support in a virtual space, through a secure, dedicated application.
TECHNOLOGY
Explore our application
Technology in mental health care. Wherever you are, whatever your condition.
Security
Dedicated technology, certified with the highest network security standards, enables professional psychological assistance.
Comfort
With the app, you will meet with a specialist anywhere, discreetly, avoiding awkward meetings in the waiting room.
Matching
Consultations are tailored to the nature of the situation. It is the employee who chooses the specialist, and we ensure confidentiality and discretion.
Comprehensive assistance
A team of certified mental health professionals to choose from, taking personal responsibility for the support process.
HOW DOES IT WORK?
We simplify access to specialists and save your time.
Through a secure, dedicated application, you gain access to psychological care provided by the Mental Health Helpline team of experts.
Poprzez bezpieczną, dedykowaną aplikację zyskujesz dostęp do opieki psychologicznej, zapewnianej przez zespół ekspertów Mental Health Helpline.
KROK DRUGI
Choose a specialist
Znajdź specjalistę dopasowanego do Twoich potrzeb, filtrując według dostępności, specjalizacji, nurtu pomocy lub języka.
STEP THREE
Payment
You pay on your own or with a voucher received from your employer or a friend.
We live in a period of acute care crisis. The helpline was created to care for our patients, often against economic and political pressure to „work and not cause problems.”
TADEUSZ REIMUS
CEO MHHL
WE SUPPORT IN CRISIS, WE HELP
Mental Health Helpline Consultants
We are convinced that psychological knowledge enables us to help you implement changes in your life that align with your needs and values. Our role is to accompany you in this process by offering a safe, non-judgmental space. We represent various psychotherapeutic approaches while continuously developing our professional competencies.
FAQ
Frequently Asked Questions
Check out the most frequently asked questions about our services.
You choose the consultant yourself. You can also get to know the profiles of our entireteam in advance .
All you have to do is enter the code dedicated to the company you work for when signing up. If you don’t know the code – contact your HR department.
As a general rule, no; although we do make exceptions (e.g. when there is a need for intervention), we consider these considering office capacity and mobility of consultants.
Just click on the ‘Get support’ button on our website. You will automatically be redirected to the application, where you can book an appointment with our consultants. See the ‘How does it work’ section for more details.
We guarantee full confidentiality and anonymity. The employer can only receive a quantitative and qualitative report (e.g. the most frequent topics, above a certain number of consultations) on the whole company – without personal data of the employees benefiting from our psychological consultations.
Consultations are conducted in Polish and English. Most of our consultants are bilingual, some also provide consultations in other languages. Next to each consultant, you will find information about the language.
On all working days and usually on Saturdays.
Yes, it is always possible.
The cost of one consultation is PLN 230. You can also use a voucher from your employer or from the employer of your family member. If you do not know if your employer uses our services, please ask your HR department or email us at service@mhhelpline.com.
Yes, but in this case, please book the appointment for two hours. According to systemic therapy guidelines, couples sessions last longer than individual sessions.
Yes, we will send you an SMS reminder.
Yes, the website is run using PHP technology, and all communication is encrypted with SSL. We use captcha security mechanisms, application and system operation logs are protected against unauthorised modification. Backups are encrypted and stored internally in another data centre. We use Microsoft Azure servers located in the European Union and meet the highest security standards.
One consultation lasts 45 – 50 minutes.